After more than 14 years experience in the hospitality sector, the management of the old Botes Caterers (Pty) Ltd. and GHJM Hospitality Services (Pty) Ltd. realised that satisfied customers are the key to success in the highly competitive South African food industry. To become more profitable, the ever increasing and more sophisticated demands of the customer will have to be met under one roof. Building closer customer relationships, customer care and loyalty programmes are of the utmost importance.
To position THE PLACE as the Top Coffee Shop/Grill in the area, and also in the Menlyn Retail Park shopping centre.
To improve the customer service levels, floor coverage, quality and appearance through personal management.